OpenScape Business enables SMBs to dramatically improve team performance

Siemens introduce UC for SMEs

Responding to the growing demand among small and medium businesses (SMBs) for powerful yet simple business solutions that drive higher team performance, Siemens Enterprise Communications (Munich, Germany) have introduced OpenScape Business, a vibrant, all-in-one solution that brings the benefits of unified communications (UC) to SMBs, regardless of their telephony infrastructure.

Chris Hummel
Chief Commercial Officer

“SMBs increasingly recognize the value of UC to amplify the effectiveness of their teams and enhance customer engagement – anywhere, anytime and on any device – yet we know SMB business dynamics demand a more flexible, scalable and cost-effective solution,” said Chris Hummel, Chief Commercial Officer, Siemens Enterprise Communications. “Siemens Enterprise Communications has a long history of serving the SMB market, with over seven million users today, and we used that experience to develop the most innovative, feature-rich solution possible. OpenScape Business offers more functionality in one box than competitive solutions, giving customers the advanced UC tools they want in an easy to purchase and deploy package.”

OpenScape Business delivers voice, UC, web collaboration, mobility and seamless integration into office applications in a unique all-in-one solution for single and multi-site SMBs. It is the first solution introduced under the new OpenScape Business portfolio, building on the best features of the existing HiPath 3000 and OpenScape Office SMB solutions. Plus, for customers currently using OpenScape Office or HiPath 3000, OpenScape Business offers a simple and cost-effective migration to UC, while still leveraging their current investment.

OpenScape Business is easily scalable as an SMB’s business grows and its telephony and communications needs change. Regardless of the telecommunications protocol a business is using, OpenScape Business is unique in offering a single platform to address their UC needs, protecting their investment and simplifying deployment. Customers currently using TDM are supported with voice with IM and presence built in, and if they later choose to add IP it can easily be added at the customer’s pace to realize full UC functionality, without having to buy a new platform. Additionally, the solution’s intuitive web-based management tools simplify installation, management and upgrades.

Increasingly mobile SMB employees can leverage OpenScape Business on a wide variety of devices and tablets, so businesses can offer users the device flexibility they want. Plus it offers a client for Apple MAC OSmultiple operating systems, providing better reliability and functionality for users than the web-only options found in many competitive solutions.

Source: Siemens Enterprise